Legal Document

royalbaji Terms and Conditions

Please read these terms and conditions carefully before using our platform. By creating an account on royalbaji, you are considered to have read, understood and accepted these terms.

Last updated: January 2026

Table of Contents

royalbaji is a trusted online casino and betting platform in Bangladesh. These terms and conditions ("Terms") apply to the use of the royalbaji website and all services associated with it. The terms set out on this page form a legally binding agreement between you (the user) and royalbaji.

Important: By accessing our platform or creating an account, you are considered to have read, understood and accepted these terms and conditions in full. If you do not agree with these terms, please do not use our services.

Section 1

General Provisions

royalbaji is an online gaming and betting platform that offers live casino, slot games, cricket betting, fishing games and a range of other entertainment services. This platform is operated with Bangladeshi users in mind and is committed to providing services in Bengali.

1.1 Definitions

  • "Platform" refers to the royalbaji website, application and all related digital services.
  • "User" or "Member" refers to any person who has registered on royalbaji or is using its services.
  • "Account" refers to a personal gaming account registered on the platform.
  • "Bonus Funds" refers to any promotional credits awarded by royalbaji.
  • "Real Money" refers to funds deposited by the user themselves.

1.2 Language and Applicability

These terms and conditions have been prepared in Bengali and will be interpreted in accordance with the laws and regulations of Bangladesh. In the event of any dispute or misunderstanding, the Bengali version shall be considered final.

1.3 Scope of Services

royalbaji provides the following services:

  • Live casino games (Roulette, Baccarat, Sic Bo, Dragon Tiger and others)
  • Slot games — games from PG Soft, Pragmatic Play, JILI and other top providers
  • Sports betting — Cricket (BPL, IPL, T20 World Cup), Football, Kabaddi
  • Fishing games and special arcade games
  • Instant games including Spribe Aviator
Section 2

Account Registration and Eligibility

The following eligibility requirements must be met to open an account on royalbaji. royalbaji reserves the right to cancel at any time any account opened in violation of these eligibility requirements.

2.1 Registration Eligibility

  • You must be at least 21 (twenty-one) years of age. This platform is only for those aged 21 or above.
  • You must be a resident of Bangladesh or a person legally present in Bangladesh.
  • You must have a valid Bangladeshi mobile banking account (bKash, Nagad, Rocket or Upay) or bank account registered in your own name.
  • You must not have previously been banned or suspended from this platform.

2.2 One Account Policy

Only one account per person is permitted. If the same person operates multiple accounts — using the same name, address, device, IP address or payment method — those accounts will be identified as duplicates and all associated accounts will be suspended.

2.3 Accuracy of Registration Information

The information you provide at registration — name, date of birth, mobile number, email and payment details — must be accurate, complete and your own. Registering with false information or someone else's details is strictly prohibited.

Please note: For any changes to your information after registration, contact our 24/7 live chat support.

Section 3

Age Verification and Identity Confirmation

royalbaji strictly prohibits gaming by minors. This platform is for users aged 21 and above. We reserve the right to verify a user's identity at any time.

3.1 KYC Verification

royalbaji may request documents for identity verification in the following situations:

  • Before the first withdrawal
  • For large withdrawal amounts
  • If suspicious activity is detected on the account
  • At the request of our compliance team

3.2 Accepted Identity Documents

  • National Identity Card (NID)
  • Valid passport
  • Driving licence
  • Birth registration certificate (where applicable)

royalbaji reserves the right to hold withdrawals until verification is complete. Once the verification process is finished, the account is generally activated within one business day.

Section 4

Account Security

Maintaining the security of your royalbaji account is your responsibility. Keep your login credentials (username and password) completely confidential.

4.1 Password and Login Security

  • Never share your password with any third party.
  • Use a strong password containing letters, numbers and special characters.
  • Avoid logging in from public or shared devices.
  • If you notice any suspicious activity, notify our support team immediately.

4.2 Liability for Unauthorised Access

If an unauthorised person accesses your account as a result of you disclosing your account details to others, royalbaji will not be held responsible. If you report unauthorised access to our support team promptly, we will take appropriate action.

SSL Protection: royalbaji uses SSL encryption technology to keep all your information and transactions secure.

Section 5

Deposit and Withdrawal Policy

royalbaji supports the most popular payment methods in Bangladesh. All financial transactions are handled transparently and securely.

5.1 Accepted Payment Methods

Deposits and withdrawals can be made using the following methods:

  • bKash
  • Nagad
  • Rocket
  • Upay
  • Bank transfer (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank)

5.2 Minimum Deposit and Withdrawal

  • Minimum deposit: ৳200 (per method)
  • Minimum withdrawal: ৳1,000

5.3 Withdrawal Timeframe

Approved withdrawals are generally processed within 15 minutes to 2 hours. Additional time may be required if identity verification is needed.

5.4 Important Terms

  • The payment method used for deposits and withdrawals must be the same.
  • Withdrawals to third-party accounts or accounts not registered in your own name are not permitted.
  • The applicable wagering requirement must be met before bonus funds can be withdrawn.
  • Withdrawals may be temporarily held if fraudulent transactions are suspected.

Anti-Money Laundering Policy: royalbaji follows international AML (Anti-Money Laundering) standards. We reserve the right to report suspicious financial transactions to the relevant authorities.

Section 6

Bonus and Promotion Terms

royalbaji offers various types of bonuses and promotional offers. All bonuses have their own terms and conditions which must be followed.

6.1 Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳15,000. A 10x wagering requirement applies to this bonus.

For example:

  • Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000
  • Deposit ৳32,000 → Bonus ৳15,000 → Total balance ৳47,000

6.2 Wagering Requirements

Before withdrawing from bonus funds, the applicable wagering amount must be spent as bets. Bonus funds are tracked separately until the wagering requirement is met.

6.3 General Bonus Rules

  • Each bonus offer can only be used once, unless stated otherwise.
  • If the wagering requirement is not met within the specified period after claiming a bonus, the bonus will be forfeited.
  • If any bonus is misused or an attempt is made to earn a bonus through fraudulent means, the account will be closed.
  • royalbaji reserves the right to modify or cancel any bonus offer at any time.

6.4 VIP Cashback Program

Our VIP program has three tiers, each offering a weekly cashback benefit:

  • Bronze: up to 0.3% weekly cashback
  • Silver: up to 0.5% weekly cashback
  • Gold: up to 0.8% weekly cashback

VIP tier upgrades are based on regular play and loyalty to the platform.

Section 7

Betting and Gaming Rules

All gaming and betting activities on royalbaji are conducted fairly and transparently. We are committed to ensuring fair play.

7.1 Bet Limits

Minimum and maximum bet limits apply to each game or betting market. These limits are displayed in the game interface. royalbaji reserves the right to change bet limits at any time.

7.2 Technical Issues

If any game session or bet is left incomplete due to a technical error, disconnection, or server problem on the platform, royalbaji reserves the right to cancel or temporarily suspend that bet where applicable.

7.3 Game Results

All game results are determined by Random Number Generator (RNG) technology. Live casino games are operated directly from the provider's servers. In the event of a dispute regarding game results, the rules of the relevant game provider will apply.

7.4 Special Rules for Sports Betting

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If a match is abandoned or cancelled, the stake for that bet will be refunded.
  • The outcome of a bet will be determined based on the official result.
  • If any attempt at fraud related to match fixing is made, the account will be permanently closed.
Section 8

Prohibited Activities

The following activities are strictly prohibited on royalbaji. Violating these rules may result in account closure as well as legal action.

  • Operating an account using a false identity or someone else's identity.
  • Creating multiple accounts to claim bonuses.
  • Using bots, automated software, or hacking tools.
  • Attempting to manipulate game results.
  • Betting or gaming using a third party's funds.
  • Money laundering or illegal financial transactions.
  • Fraudulent conduct towards other members.
  • Intimidating or threatening royalbaji staff.
  • Abusing the bonus system or exploiting system vulnerabilities.

Consequences: If prohibited activities are engaged in, the account will be immediately closed, the balance may be forfeited, and legal action will be taken if necessary.

Section 9

Account Suspension and Closure

9.1 Suspension by royalbaji

royalbaji may temporarily or permanently suspend or close any account at any time without prior notice for the following reasons:

  • Violation of these terms and conditions.
  • Failure to verify identity or providing fraudulent information.
  • If suspicious or unusual transactions are observed.
  • Abuse of the bonus system.
  • Due to a court order or legal obligation.

9.2 Voluntary Closure by the User

Any user may request to close their account at any time. In this case, please contact our support team via 24/7 live chat. Any eligible balance may be withdrawn before the account is closed.

9.3 Self-Exclusion Feature

As part of responsible gaming, users can set a self-exclusion or gaming limit for a specific period of time. For more information on this, please visit our Responsible Gaming page.

Section 10

Limitation of Liability

royalbaji is an entertainment platform. We make every effort to maintain the quality of our services, however royalbaji is not directly responsible for the following:

  • Interruptions to game sessions due to internet disconnection.
  • Delays or errors by third-party payment providers.
  • Force majeure events such as natural disasters, cyber attacks, or government restrictions.
  • Financial losses from gaming or betting — gambling can cause financial loss.
  • Security risks arising from a user's negligence regarding their account.

royalbaji will never be obligated to pay compensation exceeding the user's actual loss. Our overall liability limit will be determined in accordance with the applicable regulations in the relevant case.

Section 11

Privacy and Data Protection

Protecting your personal information is one of royalbaji's primary priorities. We never sell your information to third parties or share it without permission.

11.1 Information Collected

We collect the following information:

  • Registration information (name, mobile number, email)
  • Financial transaction information
  • Gaming and betting history
  • Device and connection information (IP address, browser)

11.2 Use of Information

The collected information is used solely for service improvement, identity verification, fraud prevention, and compliance with legal obligations.

To learn more about data protection, please read our Privacy Policy page.

Section 12

Changes and Dispute Resolution

12.1 Changes to Terms

royalbaji reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified of significant changes via email or through the platform. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

12.2 Dispute Resolution Process

In the event of any complaint or dispute, please follow the steps below:

  1. First, report the issue through our 24/7 live chat support.
  2. Provide a description of the issue and supporting evidence (screenshots, etc.).
  3. Our support team will review the issue and respond within a reasonable time.
  4. If a satisfactory resolution is not reached, submit a formal complaint by email at ([email protected]).

12.3 Applicable Law

These terms and conditions will be interpreted and enforced under the laws and jurisdiction of Bangladesh.

If you have any questions about these terms and conditions, please contact us at: [email protected] or use our 24/7 live chat support.

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